To interact with the Box API, i.e. to use boxr, requires two things:

  1. A Box-app has to be set up. If an organization administers your Box account, such an app may already exist.
  2. You have to authenticate to the Box-app.

You can think of a Box-app as the door through which boxr functions access Box. There are two different types of apps, described in the apps overview-vignette.

In this vignette, we discuss the service-app, which is designed for unattended use, e.g. generating a daily report. The service authenticates to this app using a JWT (JSON) token, then accesses Box with the privileges associated to the app (which should be minimal).

How you use this vignette depends on your Box set-up; we cover these situations:

  1. Someone in your Box organization has already created the service-app for your purpose. This means that you have been issued a JSON file which contains the JWT authentication-token.

    If so, you can start with the section focused on users.

  2. You may need to associate the app’s service-account with a folder that your user-account can access. There are a couple of ways to do this, discussed in the collaboration-workflow section.

  3. You have to create a Box service-app, meaning you have to (or someone has to) create the JWT authentication-token. This is covered in the app-creation section.

    If your Box account is controlled by an organization, e.g. you use Box at work, the creation and use of Box apps may be controlled by your Box-admin team. If this is the case, you might refer them to this vignette as a part of a request to have an app created or approved.

Using a Service App

A service app is often created in support of a single task, e.g. run a set of daily-reports. Because a service-app acts of behalf of the system itself, and because the tokens are portable, it is a common practice to limit the scope of a service-app to a single folder or small set of folders. Thus, you might be dealing with multiple service-apps if you are working on multiple projects.

This is why we encourage you to create a directory in your home directory, called .boxr-auth, to contain these tokens.


# mode 700 restricts access to your account
dir_create("~/.boxr-auth", mode = 700)

When you receive JWT (token) file for your first service-app, save it to your local computer as ~/.boxr-auth/token.json.

To authenticate to Box using this token:

boxr: Authenticated using OAuth2 (JWT) as boxr-jwt-ijl (, id: 9862360558)

The authentication function box_auth_service() takes token_file as an argument. Its default is the value of the environment variable BOX_TOKEN_FILE; if that does not exist, the default becomes ~/.boxr-auth/token.json.

In mid-2020, we noticed some issues with box_auth_service() failing intermittently, for no apparent reason; our best guess is that the clocks at either end of the authentication process can fall out-of-sync. If this happens, a workaround is made whereby a “time offset” is applied to the authentication request, which appears like this:

Failed JWT request: time offset was 0 seconds.
Retrying JWT request: time offset now -15 seconds.
Failed JWT request: time offset was -15 seconds.
Retrying JWT request: time offset now 15 seconds.
boxr: Authenticated using OAuth2 (JWT) as boxr-jwt-ijl (, id: 9862360558)

In a (near) future version of boxr, we plan to make it easier to work interactively with multiple service accounts.

Transferring token to RStudio Server

Service-authentication can be much easier to use than interactive-authentication if you are using a remote machine, e.g. RStudio Server.

As always, keep security in mind. Presumably, if you are using RStudio Server, it is running on a computer over which you (or your institution) has administrative control. This presents a different set of security considerations from the case where you’re using RStudio Cloud, where neither you nor your institution (unless you work for RStudio) has administrative control of the machine. Keep in mind that the token-file allows its bearer the same Box privileges as the service account on the files/folders it has access to.

To transfer a token from your local machine, first create the .boxr-auth directory in your home directory on the remote machine:


# mode 700 restricts access to your account
dir_create("~/.boxr-auth", mode = 700)

Then, in the RStudio Server (or Cloud) session, in the Files pane (see figure below):

  1. go to your token directory: hit the ... at the right edge, then specify ~/.boxr-auth for the directory.
  2. hit the upload button, and specify the token file on your local computer (you need to be able to view “hidden” files).
    • In macOS’s Finder use the keyboard shortcuts:
      • Command + Shift + H to navigate to your home folder
      • Command + Shift + . to toggle displaying hidden files/folders

If you are using RStudio Cloud, be mindful to upload the token to your home directory, which is nominally private to your account, rather than the project directory, which may be shared.

Once the token-file is uploaded, you should be able to run boxr::box_auth_service() on the remote computer and it should just work, like on your local computer.

Collaboration Workflows

If you are using a service-app (acting as a service-account), you may also want to interact with the same files using your interactive-app (acting as your user-account). By default, a service-account has access to only its own file-system, and your user-account has access only to its own (different) file-system. To solve this problem, you can invite your service-account to collaborate on a folder in your user file-system, or you can invite your user-account to collaborate on a folder in the service file-system. In either case, you can use the function box_collab_create().

Which way you go depends on the purpose of the service.

  1. If the service is strongly associated with a particular user, e.g. “Nate’s service app”, you (Nate) way wish to invite your service-app to collaborate on your (Nate’s) folders.

  2. If the service is associated with an ongoing task, e.g “daily-report app”, it may be best for the service to keep the files in its filesystem (Nate might win the lottery someday). If Nate wants access to the files, the service-app may “wish” to invite Nate to collaborate on its folders.

To use box_collab_create(), you need four things:

  1. The user_id of the account you are inviting.

  2. To be authenticated using the “host” account. This can be either the service-account or your user-account.

  3. The file_id/dir_id of the Box file/folder you want to share.

  4. The role (permissions) you would like to assign to the collaborator.

Here’s a concrete example. I’ll show how I can share a service-account folder with a user, but the process is easily inverted.

First, I’ll need my user_id from my user-account; I can get that by authenticating:

Using `BOX_CLIENT_ID` from environment
Using `BOX_CLIENT_SECRET` from environment
Auto-refreshing stale OAuth token.
boxr: Authenticated using OAuth2 as Ian Lyttle (, id: 286871517)

I note that my user_id is "286871517". Next, I’ll authenticate using my service-account:

boxr: Authenticated using OAuth2 (JWT) as boxr-jwt-ijl (, id: 9862360558)

From my service-account, I can take a look at my home-folder: remote object list (1 objects)

  Summary of first 1:

         name   type          id size                                              owner
1 daily_bread folder 91350609301  0 B

Use to extract full results.

There, I see that the folder I want to share, daily_bread has dir_id of "91350609301".

I decide that that I want my user account to act as "co-owner" of this folder, so now I am ready to invite my user-account to collaborate:

box_create_collab(dir_id = "91350609301", user_id = "286871517", role = "co-owner")
boxr-jwt-ijl ( has invited Ian Lyttle ( to collaborate on folder `daily_bread` as co-owner.

At this point, I’m done. If I want, I can authenticate to my user-account and check that I have access to the folder:

Using `BOX_CLIENT_ID` from environment
Using `BOX_CLIENT_SECRET` from environment
boxr: Authenticated using OAuth2 as Ian Lyttle (, id: 286871517) remote object list (1 objects)

  Summary of first 1:

         name   type          id size                                              owner
1 daily_bread folder 91350609301  0 B

Use to extract full results.

Creating a Service App

Keep in mind that to create or activate a Box App, you may need the approval of your Box-admin team. If you have a personal Box account, you are your Box-admin team.

This material is a summary of the Box documentation on JWT apps.

Having logged into your account in a browser, start at the Box Developers Console.

Create App

Click on the button Create New App, which will guide you through four screens to create your new app:

  1. Select Custom App, click Next.
  2. Select OAuth 2.0 with JWT (Server authentication), click Next.
  3. Choose a unique name for your app (this can be anything), click Next.
  4. Success! Click View Your App.

Set OAuth2 Parameters

View Your App will take you to the Box Developers Console.

You will be in the Configuration sub-menu by default:

  1. As you scroll down, at OAuth 2.0 Credentials, note the client_id as you will need it to authorize the app.
  2. Choose the Application Access to be Application. This limits the scope of the app to the service account.

Scroll down again:

  1. For Application Scopes, restrict these to the first two choices, which limit your app to the Box filesystem.
  2. For Advanced Features, make sure these are not activated.
  3. Save Changes.

This is for security, to make sure that your app has the only minimum capabilities it will need.

The next action requires two-factor authentication. If two-factor authentication is not enabled on your Box account, you will need to enable it to proceed.

  1. In Add and Manage Public Keys, click Generate a Public/Private Keypair.

This should trigger a JSON file to download via your browser, named something like "125699595_j41llffp_config.json". Following the advice given in the usage section, save this to a special directory in your home directory, e.g. ~/.boxr-auth. You may want to give the file a descriptive name, e.g. token.json.

This token file should be kept securely, as the token lets you act with all the privileges of the server-app.

Authorize App

The last step is to authorize your app - this has to be done by someone on your Box-admin team. If this is a personal account, that’s you. Go to your Apps Setup page:

  1. Scroll down to Custom Applications, click Authorize New App.

  2. Enter the client_id for your service-app (which you noted from above). This also can be found in the your token-file, e.g. token.json. Click Next.

  3. Click Authorize.

At this point, you are ready to use the service-app.